In the good old days, you would call a company when you had a query and speak to a real person who dealt with your issues. But now, everything we do can be handled online. Last September we had booked flights to Paris on Air France. Sadly for us, the pilots went on strike days before we were due to depart, and our flight was changed to British Airways via London. We were told that there would be no problem with us being in transit without a visa and so I paid for seats via the British Airways website. When we got to the airport we could not even check into the flight as we did not have visas, and it took me 4 months of writing and calling and applying online for the refund. We eventually flew KLM, which is part of the same group that owns Air France. However, we were not awarded our air miles for the flight from Amsterdam to Paris or the actual flights we took. I sent email after email requesting assistance, to be met with an automated response with a ‘we will get back to you’ reply. Eventually, with 2 weeks left to go before our claim would expire, I resorted to twitter. Having to take a complaint to social media instead of someone replying to privately sent emails makes my mind boggle. Eventually the conversation moved to direct messages, and within 10 minutes, the air miles were credited to my account. Meantime, while I was dealing with all of these issues, I played around with tempering chocolate and making marzipan centred chocolate treats for my Mom.
Marzipan
Ingredients
- 175 g fructose
- 125 g ground almonds
- 1 egg white
- 2.5 mls almond essence
Method
- Place the fructose into a sauce pan and over a low heat, leave to melt
- Remove from the heat and mix in the almonds
- Whisk the egg white until stiff
- Add the almonds and essence
- Mix together with a spatula
- Spread onto a silpat and leave to cool
Click on the links for conversions and notes.
What I blogged May 14:
- one year ago – The Tilted Wig
- two years ago – Chicken Stir Fry
- three years ago – Fruit And Nut Bread
- five years ago – Taste Restaurant, Somerset West
I am going to try this. I LOVE real marzipan
Enjoy!
This sounds so familiar, Tandy, having to deal with online customer queries is a nightmare!
On the other hand, your lovely recipe for marzipan goes right onto my list – thank you and have a wonderful day!
I know you have had so many issues lately!
Good for you for persevering when many people would just have accepted the situation. And lucky Mom for those delish choccies!
I hope she enjoyed eating them as much as I enjoyed making them 🙂
It really is annoying when all you want to do is speak to a real person and they won’t let you!! ARRGH. HOpe everything is getting sorted out now! And if not…at least you have marzipan – my favorite!
All sorted, and just in time 🙂
Your little chocolate covered marzipans look so delicious. Who knew that making marzipan was so simple…
It is very simple Bobbi 🙂
omg. this recipe is gorgeous! I’m so gonna try! Thanks for sharing!
From you, who takes the most amazing photographs, that is a big compliment. Thank you Marcela 🙂
YUM!
Thanks Pam 🙂
Oh, I do love marzipan and haven’t made it for ages. And doesn’t it tell you something when you get a response because you took to social media!
It says a lot about companies only worrying about their public image 🙂
Clever lady… these look totally divine!
Thanks Liz 🙂
It’s sad when you have to resort to twitter. I was having an issue with a clothing company and a return. All I wanted to do was speak to a human but no that was too difficult! Lovely looking recipe, I prefer home made marzipan to store bought.
It should not be difficult to return things, or speak to a real live human being who actually resides in the same country as you 🙂
simply damn delicious sweet bites!!!
Thanks Dedy 🙂
My mom and aunt LOVE marzipan.
Have a super weekend Tandy.
🙂 Mandy xo
You too Mandy xxx
I have never tried real marzipan!
Hope you make this then 🙂