When I saw the recipe for Parmigiana Bianca Di Zucchini on Frank’s blog I knew I had to make it. Frank said to cut the zucchini into 2-3cm thick slices in his original post (it has since been changed), but I ignored that and used his words very thinly to guide what I did.
Head straight on to the Recipe For ♥ Parmigiana Bianca Di Zucchini ♥
I wonder if companies realise that by employing cheaper labour for their call centres, they are actually doing their business harm? In South Africa we have 12 official languages. However, it is common that English will be spoken in corporate settings. When I call a company, I expect that my queries will be in English. Recently I made contact with the KLM call centre. Despite dialling a South African number, I was put through to someone out of the country. And for sure, their first language was not English. Neither was it Dutch which would be OK for a company based in The Netherlands. I needed to complete a booking I was making as the website was not co-operating. It took 30 minutes for her to understand my request, with all the flight numbers, times and dates provided to her. She then gave me the fares and conditions.
Today’s inspirational recipe from Lavender and Lime ♥ Parmigiana Bianca Di Zucchini ♥ #LavenderAndLime Share on X
I was not sure her pricing was correct, but chose the tickets I wanted and she told me I would get a payment advice. Well, this did not happen. I reached out via email and clearly these too go to an outsourced company where English is not the first language. I have never been so frustrated in my life! Eventually a Dutch person on WhatsApp assisted me, and I discovered two things. One, the price the person had given me was in Euros and not Rands. And she had not indicated the decimal place. Two, the payment could not be completed because their payment link does not allow for Diners Card payments. And she did not know what a Diners Card was! Neither did anyone on the email service know that Diners is neither Visa or MasterCard. Do you ever get frustrated with call centres?
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Parmigiana Bianca Di Zucchini
Ingredients
- 550 g baby zucchini
- fine salt for sprinkling
- butter for greasing
- 165 g smoked ham, sliced wafer thin
- 520 g mozzarella cheese, grated
- 30 g Parmesan cheese, grated
Method
- Using a mandolin, slice the zucchini 2-3mm thick, lengthwise
- Lay them on a baking tray and sprinkle generously with salt
- Gently rub the salt into the zucchini, then cover with baking paper
- Place a chopping board on top of the baking paper and weigh it down with cans
- Leave to steep for an hour then drain the liquid from the zucchini and pat dry, gently pressing to get rid of all excess liquid
- Preheat the oven to 190° Celsius
- Butter a large oven proof baking dish and create a layer of zucchini on the bottom, overlapping them slightly
- Cover with a layer of ham then sprinkle over the mozzarella
- Dust with some Parmesan and repeat until you have a total of 4 layers
- For the 5th layer, do a double layer of the zucchini and by now you should have used all the ham (leave it out if you have leftovers)
- Cover with the rest of the cheese and place into the oven to bake for 50 minutes
- Leave to rest for 10 minutes before serving and use a slotted spoon to remove as there might be liquid at the bottom of the dish
Lovely recipe
Thank you Sheree 🙂
The recipe looks like a lasagna made with zucchini instead of noodles- great idea!! Yes, I get very frustrated. We often get call centers with a person from India. The accent is difficult for me and they and I often have difficulty communicating. On occasion, I am so frustrated I have said- “May I please speak to an American speaking person” and sometimes they can transfer me.
I am going to try that next time, and ask for a South African! Such a clever idea 🙂
that whole pan could be my lunch today!!!!!
Wish I could send it over!
I’ve never had a Parmigiana with zucchini – interesting! I’d like to give it a try (although a classic eggplant version will probably remain my favourite:) )
The classics are always the best, but this is really good!
I have a feeling he meant 2-3 mm! yes call centres are the pits. Hubby spent over an hour to the telecom lot recently. GRRRR.
What a pain!
oh yes I just checked Frank’s blog post. it does indeed say 2-3 mm!
He must have changed it since I printed off the recipe!
Hi Tandy, I don’t recall ever having the sort of issues you described when booking flights, but we’ve never flown KLM. A delicious sounding recipe.
KLM is my airline of choice, but their call centre is frustrating!
I am always on the look out for a good zucchini recipe and this one is terrific. Thanks for sharing Tandy.
My pleasure Bernadette 🙂